Hours of Operation
JCarter Counseling operates from a flexible scheduling model.
This means we maintain general availability Sunday - Friday 8am - 7pm, with varying appointment times week to week depending on client needs and other factors.
​
We take the following things into consideration when scheduling your appointment:
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Treatment needs
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Length of session
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Type of service
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Urgency
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Shiftwork
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Confidentiality ​
Services
Populations
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Adults
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First Responders & Families
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Active Duty Military & Veterans
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LGBTQ+
Specializations
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Resilience & Stress Inoculation Training
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Trauma-Informed Mental Health Treatment
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Grief/Bereavement Support
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Mindfulness-Based Stress Reduction
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Therapeutic Yoga
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Meditation & Breathwork
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*Scroll down to learn more about services and fees​
Please note, I DO NOT provide the following services:
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Fit for Duty Assessments
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Custody or Guardianship Assessments
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Expert Witness Testimony
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Documentation for Disability Claims
​​
If your primary purpose in seeking counseling is to obtain an assessment or documentation for the reasons listed above, it is recommended you contact your insurance provider, your EAP/HR Department, or a legal professional/advocate to obtain a referral.
Clinical Services
Phone Consultation $0/FREE
Brief (up to 15 min) discussion to answer questions and determine client needs prior to establishing services
​
Intake
Includes review of new patient paperwork, comprehensive assessment of client needs, history, and goals, and development of a treatment plan​
-
$200 for 90 minutes (standard intake)
-
300 for 2 hours
-
$400 for Intensive (2.5+ hours- may include crisis assessment, introduction to coping strategies, coordination of care, and/or provision of additional resources) ​
​
Individual Therapy Sessions
-
$150 per 50 minutes
-
Veterans & Active Duty Military- $100 per 50 minutes ​
​
Supplemental Therapeutic Services
These services are intended as a supplement to mental health treatment and are not a replacement for formal mental health services. It is recommended clients establish care with a mental health provider prior to engaging in supplemental therapeutic services.
*Screening Required. Existing conditions may be contraindicated for some therapeutic services. Session lengths and content may vary depending on the needs and tolerance of the individual participant.
​
Brain Entrainment (via BrainTap) ​
-
$30 per session (20-30 min. session)
-
PUBLIC SAFETY (Active JCarter Counseling Clients Only)
1 session/week included in treatment
​​
Therapeutic Yoga
-
Private (1-2 participants) - $100 per session (40 - 50 min.)
-
Group- $30 per person ( 50 min. classes, small groups of 3-5 people)
Classes & Workshops
Please visit the Classes and Workshops page for more info!
Classes
Options vary depending on the class. Please see Classes and Workshops page for details.
-
$30 per session (40-50 minute classes, small groups of 3-6 participants)
-
Package- 10 sessions for $150
*Applies to all classes, valid for 6 months from date of purchase.
​
Workshops
-
8 weeks (60-90 min. weekly sessions, small groups of 3-6 participants)
-
Tiered Pricing-
-
Tier 1 - $500 - Community Member
-
Tier 2 - $600 - Community Supporter
-
Tier 3 - $700 - Community Advocate
-
​
In an effort to make wellness accessible, we offer scholarships for individuals experiencing hardship. We invite participants to reflect on your access to resources when registering for this event. 100% of the funds from higher contributions at the Community Supporter and Advocate levels go directly toward scholarships so that others may also experience the benefits and healing that come from developing a personal wellness practice and being a member of a supportive community.
​
To Apply for a Scholarship-
Please complete the Contact Form and an application will be emailed to you.
Payment for Services
EAP Coverage
​
FREE and reduced cost for counseling services provided through:
-
HB2502 Craig Tiger Act (Arizona)
-
ComPsych EAP (also called GuidanceResources)
-
Mesa Fire Department Peer Support Unit
-
Public Safety Crisis Solutions
-
Frontline Therapy Network
-
Coeur d’Alene Police Foundation (Idaho)
-
III-A (Idaho Independent Intergovernmental Authority)
-
Lyra Health
​​
Number of sessions and costs vary depending on the organization.
Tiger Act coverage contingent on approval of a qualifying critical incident.
​
Contact your Peer Support specialist or HR department for more information about your organization's specific programs and services.
​
For services through the Frontline Therapy Network visit The Battle Within https://www.thebattlewithin.org/
​
​
​
Insurance
​
JCarter Counseling currently accepts the following insurance:
​
What if I am out-of-network and I would still like to receive
counseling from JCarter Counseling?
​
Many services can be reimbursed by your insurance if you have “Out of Network Benefits.” JCarter Counseling can provide you with a ‘Superbill,’ which you can submit to your insurance provider for direct reimbursement.
​
*Reimbursement is subject to insurance approval. Please verify coverage with your insurance prior to establishing services.
​
Here are some important questions to ask your insurance company:
-
Do I have out-of-network mental health benefits?
-
Is any pre-approval required before obtaining out-of-network mental health services in order to be reimbursed?
-
If I have out-of-network benefits, will I be reimbursed the full amount or a portion of what I paid?
-
Do I have a deductible and if so, what is it?
-
What documentation do I need to submit for reimbursement?
-
How do I submit documentation for reimbursement?
Payment is due at the time of the service. I accept cash or credit card payment through my secure online system, SimplePractice. Flexible Spending Account (FSA) or Health Savings Account (HSA) are also accepted.
​
*Credit Card on file required for all services.
​
Cancellation Policy
Because both your time and your treatment are important, and because space is limited, appointments and class reservations are specially reserved for you. Please note a minimum of 24 hours notice is needed for cancellations. Missed appointments or cancellations made without 24 hours notice will be charged a fee.
​
The No Surprises Act and Your Rights
as a Mental Health Consumer
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the No Surprises Act of 2022, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
​
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the No Surprises Help Desk at 1-800-985-3059.
​
Clinical Services
Phone Consultation $0/FREE
Brief (up to 15 min) discussion to answer questions and determine client needs prior to establishing services
​
Intake
Includes review of new patient paperwork, comprehensive assessment of client needs, history, and goals, and development of a treatment plan​
-
$200 for 90 minutes (standard intake)
-
300 for 2 hours
-
$400 for Intensive (2.5+ hours- may include crisis assessment, introduction to coping strategies, coordination of care, and/or provision of additional resources)
​
Individual Therapy Sessions
-
$150 per 50 minutes
-
Veterans & Active Duty Military- $100 per 50 minutes ​
Supplemental Therapeutic Services
These services are intended as a supplement to mental health treatment and are not a replacement for formal mental health services. It is recommended clients establish care with a mental health provider prior to engaging in supplemental therapeutic services.
*Screening Required. Existing conditions may be contraindicated for some therapeutic services. Session lengths and content may vary depending on the needs and tolerance of the individual participant.
​
Brain Entrainment (via BrainTap)
​Through audio and visual stimuli, clients can choose to focus on improving mood regulation, stress recovery, trauma recovery, sleep, or productivity. Sessions are 20-30 min.
-
$30 per session
-
PUBLIC SAFETY $10 per session
1 session/week included in treatment (Active JCarter Counseling Clients Only)
​​
Therapeutic Yoga
-
Private (1-2 participants) - $100 per session (40 - 50 min.)
-
Group- $30 per person ( 50 min. classes, small groups of 3-5 people)
Classes & Workshops
Please visit the Classes and Workshops page for more info!
Classes
Options vary depending on the class. Please see Classes and Workshops page for details.
-
$30 per session (40-50 minute classes, small groups of 3-6 participants)
-
Package- 10 sessions for $150
*Applies to all classes, valid for 6 months from date of purchase.
​
Workshops
-
8 weeks (60-90 min. weekly sessions, small groups of 3-6 participants)
-
Tiered Pricing-
-
Tier 1 - $500 - Community Member
-
Tier 2 - $600 - Community Supporter
-
Tier 3 - $700 - Community Advocate
-
​
In an effort to make wellness accessible, we offer scholarships for individuals experiencing hardship. We invite participants to reflect on your access to resources when registering for this event. 100% of the funds from higher contributions at the Community Supporter and Advocate levels go directly toward scholarships so that others may also experience the benefits and healing that come from developing a personal wellness practice and being a member of a supportive community.
​
To Apply for a Scholarship-
Please complete the Contact Form and an application will be emailed to you.
Payment for Services
Payment is due at the time of the service. I accept cash or credit card payment through my secure online system, SimplePractice. Flexible Spending Account (FSA) or Health Savings Account (HSA) are also accepted.
​
*Credit Card on file required for all services.
​
Cancellation Policy
Because both your time and your treatment are important, and because space is limited, appointments and class reservations are specially reserved for you. Please note a minimum of 24 hours notice is needed for cancellations. Missed appointments or cancellations made without 24 hours notice will be charged a fee.
​
EAP Coverage
​
FREE and reduced cost for counseling services provided through:
-
Craig Tiger Act (Arizona)
-
ComPsych EAP (also called GuidanceResources)
-
Public Safety Crisis Solutions
-
Frontline Therapy Network
-
Coeur d’Alene Police Foundation (Idaho)
-
III-A (Idaho Independent Intergovernmental Authority)
-
Lyra Health
-
Curalinc
​​
Number of sessions and costs vary depending on the organization.
Tiger Act coverage contingent on approval of a qualifying critical incident.
​
Contact your Peer Support specialist or HR department for more information about your organization's specific programs and services.
​
For services through the Frontline Therapy Network visit The Battle Within https://www.thebattlewithin.org/
​
​
​Insurance
​
JCarter Counseling currently accepts the following insurance:
​
​
What if I am out-of-network and I would still like
to receive counseling from JCarter Counseling?
​ We've partnered with Mentaya, a service that streamlines getting
reimbursed for your therapy sessions through out-of-network benefits.
Mentaya is perfect if you:
• Have out-of-network benefits
• Feel overwhelmed by superbills and insurance
• Have submitted superbills but failed to get any reimbursement
• Simply want to skip the hassle of paperwork!
Here's how it works:
1. Sign up for Mentaya: https://mentaya.co/inviteclient/PP522NAn9bvSB5E6tU32
2. Our practice will enter your sessions into the platform.
3. Mentaya submits the claim and handles any insurance follow-up.
4. You get reimbursed by insurance!
Mentaya charges a 5% fee per claim, which includes handling any paperwork required,
dealing with denials, and calling insurance companies.
It's risk-free: Mentaya guarantees claims are successfully submitted, or you receive a full refund of fees.
​
REQUESTING A SUPERBILL- REIMBURSEMENT THROUGH INSURANCE
*Reimbursement is subject to insurance approval. Please verify coverage with your insurance prior to establishing services.
​
Here are some important questions to ask your insurance company
​
-
Do I have out-of-network mental health benefits?
-
Is any pre-approval required before obtaining out-of-network mental health services in order to be reimbursed?
-
If I have out-of-network benefits, will I be reimbursed the full amount or a portion of what I paid?
-
Do I have a deductible and if so, what is it?
-
What documentation do I need to submit for reimbursement?
-
How do I submit documentation for reimbursement?
The No Surprises Act and Your Rights
as a Mental Health Consumer
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the No Surprises Act of 2022, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
​
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the No Surprises Help Desk at 1-800-985-3059.
​